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Nurse Management

Triage Nurse Management at Work

The Importance of Nurse Leadership & Nurse Management

When Leadership Essentials are in place, charge nurses and nurse managers position themselves to being effective in their role. These essentials include the following;

  • Foundation knowledge related to the principles of effective leadership
  • Tools and resources to maintain and sustain this knowledge base
  • Administrative support to engage in ongoing leadership development

Options for live on site programs include the following:

The New and Not So New Nurse Manager
Successful Leadership in Healthcare Today

A one or two day program

This highly praised presentation has had thousands of participants who have benefited from the inspiring and empowering content. From staff meeting productivity to dealing with conflict, the participant is raised to a level of awareness with resources that will lead to effectiveness in their position. The workbook is complete with lots of Internet and networking information as well as a reading list of recommended books to support the individual in reaching success.

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Shelley was an entertaining speaker that left me with many ideas to take back and try! She is an example of tenacity and the ability to stay in this profession and in management and keep our sanity plus mentor effectively making a difference!

Again, extremely beneficial. This was so moving and energizing. I really felt that I could deal with anything.

Presenter was entertaining and highly knowledgeable. Content was perfect for me as a relatively new manager. Wish I had had this information and support when I first started in my manager. role!

I needed this 15 years ago. Thank you

The Cowboy Code of Leadership

Approximately 75 minutes

This popular course has been presented to a variety of audiences including ambulatory care and emergency care nurses. It is commonly used as an opening or closing keynote presentation for national meetings. The focus of the course content is individual accountability as a health care worker rather than all the accountability being placed on the "manager". The Gene Autry Cowboy Code is used as the foundation for behaviors that encourage leadership in everyone. With copyright permission from his foundation, these 10 elements are related to health care and the employees that deliver the care.

No More Whining!

Approximately 60 minutes

A lot of humor, a dose of common sense, and a good size portion of accountability build the foundation to minimize whining. Managers love this presentation which is packed with the tools they need to go back to work tomorrow and work towards minimizing this ongoing challenge.

Policies, Procedures, Job Descriptions, and Competency for the New Manager

From 3-4 hours

This hands-on workshop provides templates for the new manager and encourages a user friendly approach for both staff and the manager. Risk management issues are reviewed as they relate to competency and job descriptions. Processes and planning for ongoing review/update of these essential documents are outlined and discussed.

Build Your Ark

Approximately 60 minutes

How did Noah manage to motivate, energize and produce efficiency from eight people trapped on a boat with animals for 150 days at the age of 600 years? Noah's tips provide effective ways to not only motivate and energize staff, but to assist them in reaching department goals as a team. Discover resources and tools to utilize that help staff face the constant challenges of employee retention and work performance issues.

Survival Tips For the New Nurse Manager

Approximately 60 minutes

This session provides concrete insight and recommendations to address concerns related to; descriptions, competency issues, and performance concerns, and many other challenges facing new managers. You will leave the course feeling more empowered to perform your leadership role and more confident in your ability to deal with the daily challenge.

Evidence Based Nursing

Approximately 60-75 minutes

This presentation can be done from either the staff or manager perspective. Nursing specialty area case examples are used specific to the audience. Resources for identifying evidence based practices are reviewed as well as methods of involving staff. The best interest of the patient is integrated with nursing standards and plan of care.

Effective Recruitment and Retention

Approximately 60 minutes

Review what is working in the world of recruitment and retention for nurses. Using content developed for her book, "A Practical Guide To Recruitment and Retention", Shelley will outline steps that lead to successful strategies. Finding a balance that attracts new talent while hanging on to the valuable staff brings a winning combination to the bedside.

Critical Thinking Skills

Approximately 60 minutes

This is for the manager/educator that wants to develop and present a critical thinking skills course for the nurse. Course objectives, content and outline along with resources for classroom material are discussed and provided. Realistic goal setting for the new graduate nurse and the expert nurse is related to success.

The Image of Nursing - Perception Is Reality

Approximately 60 minutes

Who is defining the image of the Nurse and why? How is the profession viewed in the eyes of patients, families, our peers? In this session, participants confront the current image of the Nurse and realize the positive impact a few changes can have. Content is drawn from the ground breaking text co-authored by Shelley Cohen - "The Image of Nursing".

Make Me Feel Important

Approximately 60 minutes

We want staff to have a sense of loyalty and commitment in their role as a health care provider. Helping them realize the important aspects of their job impacts safe and efficient patient care. This session focuses on methods to consider from the perspective of the staff Nurse as to what makes them feel important. What we think will work, isn't always the best answer for the staff Nurse.

Good Intentions

Can vary from 60 minutes to 3 hours

We all have good intentions with the care we provide our patients and their families as well as with how we interact with our co-workers. But, the best of intentions are met with obstacles that challenge us to remember the why behind what we do every day. This program compares customer service perceptions and misperception's of staff, patients, and their families. The program concludes with guiding participants in developing a plan that turns intentions into actions.