We believe that when you provide Nurses with the tools and resources they need, not only are patient outcomes improved, but Nurse retention is affected as well. Talk with Shelley about staff clinical needs and let her coach you through the menu below to develop a program that meets your organizational and staff needs. In addition to the content below, Shelley can review your identified clinical issues and propose course content and objectives that addresses these specifically. From patient assessment to documentation, if it applies to the nursing process, we can formulate a plan for onsite programs.
Pertinent, quality handout materials combined with effective teaching tools make for a successful interaction with participants. Shelley is able to bring to the classroom her current, hands-on clinical experiences as a Nurse to help demonstrate the practical side of application of knowledge.
Below is a partial list- please call us for a complete packet to be sent to
Eighty and Still Kicking! Geriatric Assessment
This course content is flexible and can be delivered in a 2-4 hour content or a complete 6-hour presentation. The physiological changes that occur in the elderly population and their atypical presentations are reviewed. Issues of the elder as a victim of violence and common myths are discussed.
Medical Office Triage
This is a full day program that has been presented nationally for two years and covers concerns specific to ambulatory care delivered in the office and clinic setting. Customer service, patient assessment, legal issues, policy/procedure, and clinical red flags are the major focus.
Medical Office Telephone Triage
This is a one-day presentation that gives you an opportunity to develop or build upon a knowledge base of telephone advice from a process and clinical assessment perspective. Documentation and risk management concerns are addressed as well as protocols, quality review and customer service.
Risk Management Concerns of Medical Office Practice
Key legal issues related to the office nurse are covered including standards and scope of practice, confidentiality, telephone triage, documentation, delegating to unlicensed personnel, and competency. These areas bring about a very lively discussion between the audience and the speaker.
Emergency Triage Toolbelt
Comprehensive two-day Seminar
This nationally acclaimed program covers a wide range of triage concerns related to the emergency care setting. EMTALA, patient assessment, red flag scenarios, JCAHO, Victims of violence and triage competency are the focal points covered.
Victims of Violence
Child, elder, and domestic violence are all covered in this presentation. Assessment concerns, identifying red flags, reporting mechanisms and the documentation process of both the written word and photography are addressed.
Triage + Geriatric Patient + Chest Pain = Atypical Patient
Review the cardiopulmonary changes specific to geriatric patients and apply these to case scenarios of patients presenting with atypical cardiac presentations. This discussion includes red flags for assessment to improve the triage skill level in identifying the potential MI patient in the geriatric population.
The EMR Should Support Patient Care-Not Distort It
This one-hour presentation discusses the risk management perspectives of moving from written documentation of the medical record to an electronic process. Specific patient cases are reviewed as well as an agenda for implementing appropriate staff education, policies, and guidelines to minimize the risk and improve quality of care.
Triage Competency and the New Graduate Nurse
This course covers skill and knowledge assessment of the new graduate to help plan for a successful orientation process. Content also explores perceptions and attitudes of both the new graduate and those of the experienced staff.
The Risky Business of Triage
This session explores the risk management issues directly relate to triage. Review of malpractice cases involving triage will help the attendees identify triage practices that they may consider reviewing/changing. Documentation, competency, and policy issues will be discussed to help attendees develop a working list of what to do and what not to do at triage.
Deep Vein Thrombosis – If The Clot Doesn’t Kill You These Statistics Will!
Evidence and research related to DVT and PE threats are presented with a review of clotting physiology. Risk factor assessment of patients is emphasized with red flags raised through the critical thinking process. Patient outcomes along with long term challenges give the nurse a new perspective in assessing all patients for DVT risk.